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Johnson & Johnson hires outside firm to handle ASR recall, complaints

Posted on August 25th, 2011 No Comments

Johnson & Johnson, owner of DePuy Orthopaedics, recently announced that they have hired an outside firm, Broadspire Services, to manage complaints regarding their recalled ASR hip replacement.

Broadspire Services will review consumer complaints about the recalled hip implant — a practice that is usually done by the company that issued the recall.  As a result, doctors working with Broadspire will rule whether or not patients’ hip implants need to be replaced, rather than the patients’ doctors.

If Broadspire’s doctors do not approve a revision surgery while a patient’s doctor does, these patients with defective DePuy ASR hip replacements needing revision surgeries will not receive financial support from J&J.

“Doctors who are evaluating these cases are being paid indirectly by DePuy, and research suggest that even when we are very well-intentioned we can be influenced by conflicts of interest.  This is a bit of a red flag in terms of the way this situation is set up,” said an associate professor of management at the University of Utah.

If you or someone you love is seeking financial compensation for medical bills associated with the defective DePuy ASR hip replacement, contact the DePuy hip replacement recall attorneys of Williams Kherkher by calling 800-761-3187 today.

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